Where Can I Access UK Online Platforms That Compare Critical Illness Insurance Customer Satisfaction Ratings
UK platforms comparing critical illness insurance ratings include Defaqto (independent star ratings), Which? (consumer research), Trustpilot (customer reviews), and Reviews.io. The ABI publishes industry-wide claims statistics. Combine these sources to assess both policy quality and customer experience.
Where to Find Ratings and Reviews
Defaqto
Independent star ratings (1-5) based on policy features, definitions, and overall quality
Which?
Consumer research comparing providers on value, service, and claims handling
Trustpilot
Customer reviews covering service experience, though not policy specifics
Reviews.io
Verified customer reviews for insurance providers and brokers
Frequently Asked Questions
What is a Defaqto star rating?
Defaqto is an independent financial research company that rates insurance products from 1-5 stars based on features and benefits. A 5-star rating indicates a comprehensive policy with extensive coverage.
Are customer reviews reliable for insurance?
Reviews can indicate service quality and claims experience, but be cautious - insurance reviews often come from unhappy customers. Look at overall patterns rather than individual reviews.
What should I prioritise: ratings or price?
Neither alone. A cheap policy with poor ratings may decline claims or have restrictive definitions. Balance price, cover quality, claim statistics, and customer feedback.
Where can I find claims acceptance rates?
The Association of British Insurers (ABI) publishes annual claims statistics. Individual insurers also publish their own claims data, typically showing 90%+ acceptance rates.
Related Questions
This page provides general information only and does not constitute personal financial advice. Critical illness insurance products and their terms vary between providers. Always read the policy documentation carefully before purchasing. Your Home Finance is authorised and regulated by the Financial Conduct Authority.